Life Time Exchange
We accept lifetime exchange means if you exchange any product purchased from Miorola even after 15 days it comes under our lifetime exchange policy. You can buy a new product of your choice. Check the following details.
1. Flat 80% Life Time Exchange policy on its entire range of Gold and Diamond Jewellery.
2. Silver and Gemstones are not covered under this policy.
3. The 80% value will be determined based on the prevailing prices of the Gold and Diamonds on the day of exchange of jewellery.
4. The prevailing market value will be determined by the company.
5. All requests for exchange should be accompanied by the original bill and certificate. If customer doesn't have the original certificate in that case customer would have to bear the certification cost.
6. Any item which has been altered by any other jeweller would not be considered under an exchange policy.
7. The shipping cost shall be borne by the customer.
8. In case, any Coupon, Discount or Promo Codes were used during the original purchase, the exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.
9. You will be given a Credit Note for the exchange value which remains valid for 12 months and can be used to purchase anything, except gold coins. Kindly note that this Credit Note cannot be en-cashed.
10. Discount/Offer Code is not applicable during an exchange of products under Lifetime Exchange Policy.